Refund Policy
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Thank you for choosing ToplessUganda. This Refund Policy explains our policy regarding refunds for advertising space purchased on our website. Please read this policy carefully before making a purchase. By purchasing advertising space, you agree to comply with and be bound by this Refund Policy.
- Refund Eligibility: We do not offer refunds for advertising space purchased on our website unless there are special circumstances as determined by ToplessUganda. All sales of advertising space are final.
- Special Circumstances: In certain exceptional cases, we may consider providing a refund on a case-by-case basis. Special circumstances may include, but are not limited to, technical errors, unauthorized charges, or other situations that warrant a refund in our sole discretion.
- Refund Requests: If you believe you have a valid reason for a refund due to special circumstances, you must submit a refund request in writing to our customer support team at [email protected] within 7 days of the purchase date. Your refund request must include a detailed explanation of the special circumstances that justify the refund.
- Review and Determination: Once we receive your refund request, we will review the information provided and assess whether the special circumstances warrant a refund. We reserve the right to request additional documentation or clarification to support your refund request.
- Refund Decisions: Our decision regarding refund eligibility is final. If your refund request is approved, we will process the refund within a reasonable time frame using the original method of payment. Please note that the refunded amount may be subject to transaction fees or other charges imposed by third-party payment processors, and we are not responsible for any such fees.
- Non-Refundable Items: Certain items are non-refundable, including but not limited to banner advertisements, featured listings, or any other advertising space that has been already displayed or utilized.
- No Guarantee of Results: We do not guarantee any specific results or outcomes from advertising on our website. The success of your advertising campaign is dependent on various factors, including market conditions and user engagement, which are beyond our control. Therefore, we do not offer refunds based on the performance or results of your advertising campaign.
- Contact Us: If you have any questions or concerns regarding our refund policy, please contact our customer support team at [email protected]
Last updated: 20/06/2023
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